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The Service Handicap Étudiants (SHE), meaning the Disabled Students Department has existed since 2009 and has been identified under different names.
In 2019, the SHE is attached to the new “Formation et Réussite Étudiante” (FRE) meaning Education and Student Success pole.
The Student Disability Service is currently composed of :
Important! A distinction has been made between support for students with disabilities and support for the institution’s staff with disabilities.
For the University’s staff, the Service Accompagnement à la Vie des Personnels (SAViP), under the direction of the HRD, provides support.
To contact them: handicap-personnel@univ-poitiers.fr or by telephone on 05 49 45 33 65
The purpose of the Disabled Students Department is to inform, guide and support students with disabilities at the University of Poitiers, throughout their university career.
To do this, the support officers offer individualised support, taking into account the student’s overall situation. Each student is received in an individual interview to discuss their difficulties and an analysis of their needs is carried out within the framework of their studies in order to establish a PAEH (Plan d’Accompagnement d’Étudiant Handicapé, meaning Disabled Student Support Plan). The interview also covers the social and daily life of the person if they so wish (professional project, accommodation, transport, catering, leisure activities, etc.), which enables the staff to inform and direct the student towards other services/associations/organisations within the university or outside.
The support officers coordinate the implementation of study and examination arrangements, which are decided in conjunction with the disability correspondents in each component, the schooling service and the heads of courses and programmes.
They are also available to answer questions from the teaching staff and bring their skills and knowledge about disabilities. In order to improve the support and inclusion of students with disabilities, they participate in the production of various resources for the university community and also initiate information meetings on disability.
They regularly train on the issue of disability, in order to offer quality support.
The disability service also aims to raise awareness and communicate on the issue of disability and inclusion. Thus, it participates in the development of awareness-raising actions and events around disability with the different actors to improve the support of students with disabilities, particularly with the teaching teams but also with other students of the University of Poitiers.
The SHE also develops projects related to the theme of disability and inclusion.
This podcast, produced by the University of Poitiers, highlights a reality that is still too often overlooked: invisible disabilities. Mental health disorders, chronic illnesses, neurodevelopmental conditions… all situations that are not visible, yet deeply impact students’ daily lives.
(IN)VISIBLES gives a voice to those who live with these realities every day. Through sincere and committed testimonies, students supported by the Student Disability Service share their journeys, their challenges, but also their successes and the solutions that help them move forward in their studies.
Higher education and disability: it is possible! Thanks to appropriate accommodations and the support provided by the Student Disability Service (SHE), each student can build their academic path under the best possible conditions.
Find all the podcasts on this page:
https://she.univ-poitiers.fr/podcast-invisibles-changeons-notre-regard-sur-le-handicap/
If you have difficulties, specific needs, or would like to contact us, please reach out here: accueil.handicap@univ-poitiers.fr
Throughout the year, the disability department takes part in awareness-raising or information events on the issue of disability.
Some examples:
The University Disability Week: Every two years, the University of Poitiers organizes a week dedicated to inclusion and disability, featuring various awareness activities, information sessions, performances, and workshops, with the aim of sharing meaningful moments and contributing to an ever more accessible and inclusive university.
“Les Accessifs” Festival: proposed by the city of Poitiers, the festival takes place every two years. It is a week of activities for all around disability (shows, workshops, sports practices and meetings, exhibitions and conferences). This festival offers opportunities to bring together all publics, young people, adults or seniors, disabled or able-bodied. This contributes to “fight against clichés and stereotypes by showing what we can do together“.
Presence with a stand during the Open House Day, student fairs, etc.
Participation in actions within the University of Poitiers:
The University of Poitiers has been committed for two years to a project for the inclusion of autistic students, a project called “Building an Aspie-Friendly University”.

Today, higher education is committed, on a national scale, to the inclusion of people with autism, often referred to as Aspies in popular culture and as Autism Spectrum Disorders (ASD) in academic literature. Their intellectual wealth as well as their innovative strength is an asset to our universities and to our society.
This project started in 2018 and will last for 10 years.
The aim of the project is to eventually offer an individualised pathway to each student with autism. The aim is, according to their personal characteristics, to :
This pathway is built with the participation of the student (the main actor at the heart of the system), the local “Aspie-Friendly” team and the educational team of the training concerned.
Some of the resources offered:
The PHARES programme (Beyond Disability, Advancing and Succeeding in Higher Education) is a student tutoring scheme for disabled secondary school students.

It was initiated by ESSEC and MAIF in 2008.
The support is based on weekly and collective student tutoring for young people with disabilities who attend ordinary schools from the third to the final year of secondary school.
The tutors work in pairs with groups of 5 to 6 young people in fun and friendly workshops during which they develop their strengths and cross-cutting skills such as self-confidence, autonomy and the ability to organise their work.
This also allows them to discover the university environment, to remove prejudices and apprehensions, in order to encourage secondary school students to enrol in higher education.
The Phares workshops have existed in Poitiers for several years and are offered by the HandiSup association.
In 2020, the SHE organised the deployment of the programme on the Niort campus, in co-sponsorship with the HandiSup association.
For this deployment, a partnership was created with the IPHD master’s degree (Inclusion and Participation – Disability, Difficulties, Dependency), based at the Niort university centre.
This project ended in 2023.
The SHE is located on the Poitiers campus, in building B18.

Address:
Building B18 | Réception B19
1 rue Shirin Ebadi
TSA 80137
86073 POITIERS Cedex 9, France
To come by bus :
Bus Vitalis Line 1, stop Maison des Etudiants (Students House)
To come by bike :
There is a bike park, located right next to the building